IT and Telecom Infrastructure ( I&C)

The Eurus IT Infra Division is a leading provider of Telecom infrastructure installation, commissioning, rollout and maintenance services. We have partners across the globe and undertake telecom infrastructure projects anywhere in the world! We have successfully completed over a hundred projects for large telcos involving large core routers and from Cisco and Juniper and optical networking from Ciena, Huawei and others.

We provide maintenance services and able to deploy experienced and skilled support engineers within agreed SLA timelines across global telco POP locations.

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Installation and Commissioning Services:

 •   Auditing site readiness.
 •   Coordinating logistics and warehouse.
 •   Racking and stacking of network element .
 •   Heavy duty AC/DC power cabling .
 •   Optical and copper networking and patching.
 •   Documentation and labeling.
 •   Commissioning of network elements and standalone testing.
 •   Configuration of network devices.
 •   Network reachability .
 •   Acceptance Testing.
 •   Handover.

Network Testing:

 •   Test case development and documentation.
 •   Network integration testing.
 •   New element integration testing.
 •   Interconnectivity testing.
 •   End-to-end services testing.
 •   Acceptance testing and handover.




Remote Monitoring and NOC Services

You need a partner to intelligently and remotely monitor your voice switches and your networks or your customer's networks all day, every day. We can help with the Eurus 24x7x365 NOC Service.

We know you’ve got better things to do than constantly monitor your IT infrastructure. That’s why our expert engineers act as an extension of your IT team to provide 24x7 NOC services.

As an outsourced network operations center, we monitor your network 24x7 so you don’t have to. With our services, you’ll always have eyes on your network—even during off hours or when your staff are not on-site.

Advanced voice switch monitoring. We monitor your voice traffic and provide L1/L2 resolution of customer and carrier tickets. When circuits go down or show performance degradation, we can open carrier tickets via phone, internet portal, email, or any other method the carrier supports.

We find and resolve application problems before they impact revenues. Issues such as sluggish performance? Downtime unacceptable? Queues getting full? Our application monitoring detects and diagnoses problems.

Advanced server performance monitoring services. We monitor the heart of your infrastructure, whether physical or virtual, leased or owned and ensure the health, operation, and uptime of your servers.

Outage remediation. Experiencing outages is inevitable. Prepare for the unexpected with tier-1 outage remediation services ready to handle anything that comes up, no matter the time of day.

Proactive website monitoring services. The best way to keep your website operating at peak performance is to be proactive, working to fix errors before they impact your business. We understand the importance of thorough website monitoring to keep things up and running smoothly, 24x7.

We provide your company all the benefits of having your own Network Operations Center, without having to invest in to one yourself. All our server and service monitoring is carried out by our cutting edge Network Operations Center (NOC) located in New Delhi. The NOC has been designed to work as an extension of your IT infrastructure. Running 24x7x365 operations and staffed with certified, experienced engineers round the clock. We use sophisticated tools for network management, reporting, and notifications enabling you to achieve your business goals through strategic operations.

Benefits of a Remote NOC

 •   24x7 status reporting.
 •   Reduced cost of operations.
 •   Improved service availability to customers.
 •   Flexible and customized engagement models.
 •   Access to 24x7x365 monitoring alerts without heavy investment.





Smart Hands Services

Smart hands support enables you to have Eurus skilled data center engineers act on your behalf and under your direction onsite to proactively or re-actively fix any issues that may arise your equipment

Installation and Commissioning Services:

 •   Experienced Technicians and Engineers when and where needed.
 •   Colocation equipment management.
 •   Incoming and outgoing equipment shipment tracking.
 •   Rack and stack..
 •   Coordinate and provision power and network requirements for equipment.
 •   Media and supply management.
 •   Installing client-provided software and OS/BIOS upgrades.
 •   Complex cable configurations per client provided instructions and diagrams.
 •   Equipment testing and troubleshooting.
 •   Circuit testing.
 •   Provide remote network access to client equipment.
 •   Type client-provided commands.
 •   Executing other client-provided instructions.


Our Capabilities

 •   Team of certified installation and field engineers with decades of collective experience to ensure painless and timely completion of projects in challenging environments.





Custom Contact Centre Solutions

A few customers may have requirements specific to their business processes that may not be fulfilled by our dialer or PBX solutions.

Eurus has an in-house development team that will be happy to work with you to develop features and products for your specific application or process.